Words cannot express the empathy, understanding and professionalism of the funeral staff at Miami lakes. I would love to begin with Jennifer who I first spoke with to begin the process. She made me feel so comfortable and walked with me through the process. A few days later I had the pleasure to go with Stephanie for the next and final step and she was amazing. She also helped me through the process and helped me make all the right choices from the color of flowers to the words on the memory cards. She was also involved in my mother's embalming and made my mother look beautiful, full and healthy looking after she lost a lot of weight due to a terrible illness. Vista memorial Miami lakes has to be one of best staffs in south Florida.
I was not prepared for the passing of my mom, but who is? I was terrified by the thought of the process and how to handle things. Well, that feeling was immediately resolved once I set foot in Vista Funeral Home. I was met by the most professional staff I have ever had the pleasure of meeting. I have to give some extra love to Stephanie (Funeral Director) for the personal care she provided to my family and I during these emotional times. Stephanie is by far the sweetest, most caring person you could ask for during tough times, she really goes above and beyond. ... I immediately felt a huge sigh of relief as all my concerns were being whisked away. I couldn't imagine going through this without the wonderful staff @ Vista. I would and will continue to recommend their services to anyone I can. To the staff of Vista, I want to offer continued appreciation and love for all of you who assisted us during our sorrowed time.
They where with us every step of the way. (T)he funeral director Stephanie was very nice and helpful through our hard times. I would like to thank all the staff at the funeral and cemetery for putting us at ease.